FAQ

Trials

• How do I cancel my trial or delete my account?
• How do I get a trial?
• Safari and Mac System Requirements

Subscriptions

• Cancel or Disable Auto Renewal
• How to Renew Your Subscription
• Change Billing Information

Windows Desktop

• Changing security permissions on Windows folders
• Disk or Memory Error Occurred
• How do I remove pop-up messages from Windows?
• How do I uninstall SmartDraw For Windows Desktop?
• How to manage your Windows desktop installations
• Not a Valid Win32 Application

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Ordering Questions

• 30-Day 100% Guarantee
• Currency Conversion
• Payment Methods
• Sales Tax
• SmartDraw Subscription
• Value-Added Tax (VAT)

Printing

• How do I print my diagram on a single page?
• How to print to scale?