SmartDraw has been tested and verified to work with the following releases of Mac OS and Safari:
-
Mac OS Mojave (10.14), Safari 14.1.0 and later
-
Mac OS Catalina (10.15), Safari 15.0 and later
-
Mac OS Big Sur (11), Safari Safari 15.0 and later
-
Mac OS Monterey (12), Safari Safari 15.0 and later
SmartDraw will always test and verify to work with two most recent versions of Safari. In general, this covers over 85% of Macs in use.
Users have reported no issues running on Mac OS High Sierra and Safari 13.1, however we do not test against this version.
Mac OS Sierra Users
On January 13th 2022, an update for SmartDraw standardized on the use of pointer events for mobile devices, which are supported by all current browsers. Safari 12 (Mac OS Sierra) does not support pointer events by default.
If you are a Safari 12 users there are a few options
-
Switch to using Chrome when running SmartDraw. (Recommended solution)
- Upgrade from Sierra to High Sierra or Mojave Mac OS, which includes Safari 13.