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SmartDraw Knowledge Base

FAQ

Get answers to all your frequently asked questions about trials, orders, and more.

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My Account

See how to navigate your account whether you own a single license or a site license.

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Videos

Watch videos on creating every type of visual in SmartDraw.

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Templates & Documents

Learn how to find and pick templates and navigate your documents.

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The Basics

See how to get started with the basics of SmartDraw.

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Diagram Tutorials

Learn how to draw every type of diagram and whiteboard visual.

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Sharing & Integration

Get tips on printing and see how SmartDraw integrates with the tools you use.

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Diagrams from Data

Learn how to generate diagrams from data.

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Reference

Get all the detailed info on every feature and dialog options.

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Contact SmartDraw Support

SmartDraw Documentation

Enterprise Site License Guide

Read our guide to managing multi-seat and site licenses as an administrator. Click here to read our Enterprise Administration Guide

SmartDraw is Mature and Secure

Read about everything we do to make sure your data remains secure. Read about SmartDraw's security practices.

Accessibility

SmartDraw Accessibility Assessment

License Agreements

SmartDraw License

SmartDraw Terms of Service

If you need them, uninstall instructions are here.

SOC2 Type II Audit

SmartDraw passed the SOC2
Type II audit.

Deleting Your Account

Contact us if you need to delete your account.
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