The first decision you'll have to make in SmartDraw is what kind of diagram you want to make.
Do you want to make a flowchart? A floor plan? A network diagram? Something for software design? An organizational chart?
SmartDraw comes with dozens of blank templates configured to draw many basic types of diagrams as well as dozens of examples that can easily be customized.
Choosing a template is important is because your choice will determine some of the drawing tools and commands you'll have access to. Each template comes configured to help you draw the type of drawing you selected. Each template will also give you easy access to all the relevant symbol libraries for that type of diagram.
So decide what you want to draw and click on a template to get started.