The SmartPanel is a set of tools and symbols specific to the template you opened. If you chose a flowchart template, the tools and symbols will be related to flowcharts. If you chose a floor plan, the tools and symbols will help you create a floor plan.
It is located on the left side of a document or template you have open.
If the SmartPanel is closed you can open it using this button:
The SmartPanel contains the best set of tools, symbols, and other relevant settings to the type of visual you have open.
For example in the Flowchart SmartPanel, you'll see the Flowchart library which contains the most commonly used symbols in Flowcharts, Add Left\Right\Up\Down commands to add the selected shape in the library to your Flowchart, and Split Path and Join options.
In the Organizational Chart SmartPanel, you'll notice that instead of a library you have a simplified choice between a few styles for the the rectangle commonly used in an org chart and the ability to add them in any direction within the chart. Most of the options will be about special commands needed to make an organizational chart like adding assistants, co-managers, photos, or drawing a dotted line to show a complex reporting structure.