To add users to your multi-seat license, log in to My Account.
Once logged in, click on User Administration in the left panel.
From the drop-down under Actions, select Add Users.
In the dialog, enter the email address of the users you want to add to your license:
Assigning New Users to Groups
You can assign users to specific groups during this process. To assign users to groups, you'll first need Group Permissions turned on.
Click the Group Permissions option in the left panel.
Click Enable User Groups.
You can read more about groups here.
Inviting Users
If you choose to send them an email from this dialog, they will receive instructions to log into their account.
If you have problems with users getting this email, you can send your own version of the invite. Here's some sample copy you can send. Make sure you substitute [[LicenseID]] with your own license key in the link by copying it from the top of your left panel.
We blurred the license id in the screenshot, but it should give you an idea where to look for your license key. You can use your cursor to select and copy the sequence of numbers and letters.
And here's the text of the email to send:
Hi,
This is your invitation to use our SmartDraw license.
Click the link below to set up your account and get started:
https://cloud.smartdraw.com/signup/?L=[[LicenseID]]
Thank you.
How to Activate Users Without an Email Invitation
On the User Administration page click Add Users. In the dialog, enter the email address of the users you want to add to your license like before.
Next, grab your license key and reach out the user you want to add.
You can find the license key at the very top of the left panel part of your account.
If you have multiple licenses, you can open your Licenses and Subscription page by selecting See All. We have the actual key blurred out in this screenshot, but yours would be a sequence of numbers and letters.
Have your new user login to their SmartDraw trial at https://cloud.smartdraw.com and activate the trial by entering the license key associated with your license. To enter the key, they can go to Menu in the upper right corner of the template dialog and choose Enter License Key.
They can simply copy-paste the license key you provided in the dialog that pops up:
