SmartDraw collects VAT in the following countries:
- Czech Republic
- New Zealand
- United Kingdom
We are only able to waive VAT if you are able to provide a VAT ID number.
For more information about the Council Directive introduced in 2003 describing the requirement for non-EU suppliers to abide by the same VAT laws as EU suppliers with regards to selling software please visit:
When placing an order, you may enter your VAT-ID in the Account and Billing Info section:
If you would like a quote excluding VAT, please submit a request and provide your contact information, VAT-ID, and products you wish to order.
If you have already ordered and are tax exempt, you may request a VAT refund by submitting a request. You will need to provide your order information or license-id as well as your VAT-ID.